Today’s family can be any shape and size. Big or small, traditional or modern, with toddlers, teens, students and extended members. No matter how your family looks, you can trust Matrix to keep them all safe.
Is your son heading off on his first solo trip to university in a different province? Our live tracking solution enables you to find out his exact location using your smartphone or computer. Does your partner do all the grocery shopping for your home? Panic Remote lets them send a silent distress signal to Matrix should they feel threatened in a quiet parking lot. Letting your kids take the car to visit their grandparents for the long weekend? Crash Alert will notify Matrix of any serious accident and help will be dispatched to their exact location – 24/7.
As a valued Matrix customer, you get proactive personal protection, access to sophisticated technology and nationwide 24-hour assistance. Highly trained, professional and passionate teams are also at your disposal – anywhere in South Africa. This gives you complete peace of mind that in an emergency, you know your loved ones will be protected.
With Matrix right by your side, you can feel confident that your family is in safe hands when it matters most.
Helping keep South African drivers safe all over South Africa.
I have received my panic button remote, thank you for the exceptional service!
Great service and prompt response and service.
Thank you so much for having Thabang Setshei as our dedicated person to our account, she’s so excellent and going out of her way to assist us even during the weekend, people here at Murray & Roberts Cementation or Cementation Africa are very happy with the services she delivers!!
We had a breakdown on the 28/7/2025 and we pressed our button for Roadside Assist. It was 45 minutes in total from the phone call `till the towing services arrived with the flat bed. Thank you guys
Frederik was early, quick to finish the job and he is a very friendly young man.
The technician was friendly and told me about the app and the services Matrix offers.
Thanks to Matrix. My husband was hijacked, I called Matrix and within 15 minutes, my car was recovered. Excellent work.
Great service when it comes to the quotation and installation process. I’ve got tracker on my Polo and Renault with them and I must say it’s been a breeze so far. Looking forward to receiving their services.
Amazing service, Simon was really kind and has people skills.
He explained everything thoroughly.
Friendly and professional services and the installation was done at my work.
Frederik is a good communicator.
Simon was good and efficient, highly recommended.
Great customer service from Simon.
Exceptional service!
Very pleased!
Brilliant service. Fast and efficient. Very friendly.
The technician gave me additional tips about the panic button.
Absolute excellent and super fast service! I purchased a new car and was concerned about having a tracker fitted before going on holiday. They installed within less then 24hours of signing their agreement.
They responded quickly.
Technician had a quick response, arrived on time, was friendly, and understood the urgency of the situation.
Much appreciated.
I would like to rate Nontobeko Khumalo for the excellent customer service she tendered to me.
Her time and etiquette and also patient while assisting me was top of the world.She is a star.
I would like to compliment this tracking company for its best services.
What an excellent experience
I feel so much safer now! Thank you Matrix Team
Great arrangements for upgrading my device and cancelling the old device. All was done in less than 40 minutes. Great service!
Super fast and friendly service.
My car was stolen in my yard. I was not even aware but Matrix phoned to check if the car is safe, that is when I realized that it has been stolen. I managed to get my car as it was without any damages.
Sifiso was very professional and on time. Give him a BMW when he goes to clients.
Thank you for your assistance, keep up the good work.
My sister got hi-jacked outside her company. I contacted Matrix and informed them of what had transpired and within 20 minutes the vehicle was recovered. During that time we were kept updated and informed of everything that was going on.
My dealings with Dalsy, Monicca and the Installer, Bheki was an absolute pleasure. They all provided quick and professional service. Their communication and follow up service was also excellent. I would recommend Matrix for prospective new customers !!
Some of the features of the Matrix Vehicle Tracking App that are perfect for families include:
Silent distress signal via a remote to request emergency assistance or roadside assistance.
Request roadside and medical assistance 24/7 using the mobile app or panic remote.
Precise, real-time positioning of your vehicle, for tracking, recovery or emergencies.
The device will detect impact and send an alert to the 24-hour response centre when involved in an accident.
The Matrix Vehicle Tracking App comes with a range of standard features. Download the Matrix App from the Apple iStore, Google Play Store or the Huawei App Gallery.
All standard features plus Stolen Vehicle Recovery, Trips and Reports.
All standard features, all Bronze features plus Panic alert with remote, Power Down Alert, Border Alert and GeoLoc Advance Alert.
All standard features, all Bronze and Silver features plus Crash Alert, No-Go Zones and Roadside Assist.
All standard features plus Border Alert, Power Down Alert, Reports and Geoloc Advanced Alert
All standard features plus Trips, Border Alert, Power Down Alert, Reports, Geoloc Advanced Alert, Tax Logbook and Panic Alert With Remote.
All standard features plus Trips, Border Alert, Power Down Alert, Reports and Geoloc Advanced Alert.
Road hazards can arise unexpectedly, putting both you and your vehicle at risk. Matrix Assist is exclusively available to Matrix clients, providing additional value-added protection to motorists.
The ultimate solution for safe and convenient travel! Exclusively available to all Beame and Matrix clients, Home Drive ensures you reach your destination worry-free.
24/7 on-demand personal security and medical assist service that dispatches the nearest response team to your location. If at any time you feel unsafe or threatened or need an ambulance, simply press and hold the ‘HELP’ button in the app to activate a panic alert.
A private firefighting service that gives our clients rapid fire response at an affordable price. For just R39 pm, Matrix and Beame clients can call for assistance during a fire emergency, protecting their homes, vehicles, and belongings when every second counts.
