You own a vehicle and the independence it provides is liberating and very convenient. But it also comes with added responsibilities. Whatever wheels you call your own, Matrix is here for all your vehicle needs – and more.
Does your new job mean you have to drive to all parts of the country? With Roadside Assist, you get 24-hour emergency help, so you aren’t stranded on the side of the road. Do you want to spend more time visiting friends and family? Pre-book a free Home Drive service so you and your vehicle get home safely when you choose not to drive. Are you holding the keys to your new or pre-owned car? With Stolen Vehicle Recovery, you have the best chance of recovery in case of theft or hijacking.
We value all our Matrix customers, and your personal safety and protection is our greatest priority. Our solutions use advanced technology, combined with dedicated recovery teams and an experienced control room, to dispatch help anytime, anywhere.
At Matrix we understand that your needs extend beyond vehicle tracking, and we provide additional services to make life easier. Use the SARS Tax Logbook to automatically track expenses and Matrix Assist to help with licences, fines, pothole damage and RAF claims. The Matrix Vehicle Tracking app also gives you the convenience to track and monitor your vehicle from your smartphone.
Having Matrix in your vehicle is about so much more than just vehicle tracking, it’s about having complete peace of mind that wherever you go, Matrix is right by your side.
Helping keep South African drivers safe all over South Africa.
My sister got hi-jacked outside her company. I contacted Matrix and informed them of what had transpired and within 20 minutes the vehicle was recovered. During that time we were kept updated and informed of everything that was going on.
The technician gave me additional tips about the panic button.
My dealings with Dalsy, Monicca and the Installer, Bheki was an absolute pleasure. They all provided quick and professional service. Their communication and follow up service was also excellent. I would recommend Matrix for prospective new customers !!
We had a breakdown on the 28/7/2025 and we pressed our button for Roadside Assist. It was 45 minutes in total from the phone call `till the towing services arrived with the flat bed. Thank you guys
The technician was friendly and told me about the app and the services Matrix offers.
Great arrangements for upgrading my device and cancelling the old device. All was done in less than 40 minutes. Great service!
They responded quickly.
My car was stolen in my yard. I was not even aware but Matrix phoned to check if the car is safe, that is when I realized that it has been stolen. I managed to get my car as it was without any damages.
Exceptional service!
Very pleased!
Great customer service from Simon.
Thanks to Matrix. My husband was hijacked, I called Matrix and within 15 minutes, my car was recovered. Excellent work.
Thank you so much for having Thabang Setshei as our dedicated person to our account, she’s so excellent and going out of her way to assist us even during the weekend, people here at Murray & Roberts Cementation or Cementation Africa are very happy with the services she delivers!!
Thank you for your assistance, keep up the good work.
Technician had a quick response, arrived on time, was friendly, and understood the urgency of the situation.
Much appreciated.
Absolute excellent and super fast service! I purchased a new car and was concerned about having a tracker fitted before going on holiday. They installed within less then 24hours of signing their agreement.
Frederik was early, quick to finish the job and he is a very friendly young man.
Simon was good and efficient, highly recommended.
What an excellent experience
I feel so much safer now! Thank you Matrix Team
Friendly and professional services and the installation was done at my work.
Super fast and friendly service.
Great service when it comes to the quotation and installation process. I’ve got tracker on my Polo and Renault with them and I must say it’s been a breeze so far. Looking forward to receiving their services.
Brilliant service. Fast and efficient. Very friendly.
Amazing service, Simon was really kind and has people skills.
He explained everything thoroughly.
I would like to rate Nontobeko Khumalo for the excellent customer service she tendered to me.
Her time and etiquette and also patient while assisting me was top of the world.She is a star.
Great service and prompt response and service.
Frederik is a good communicator.
I would like to compliment this tracking company for its best services.
Sifiso was very professional and on time. Give him a BMW when he goes to clients.
I have received my panic button remote, thank you for the exceptional service!
Silent distress signal via a remote to request emergency assistance or roadside assistance.
An alert is triggered when the Matrix device is disconnected from your vehicle’s battery.
All standard features plus Stolen Vehicle Recovery, Trips and Reports.
All standard features, all Bronze features plus Panic alert with remote, Power Down Alert, Border Alert and GeoLoc Advance Alert.
All standard features, all Bronze and Silver features plus Crash Alert, No-Go Zones and Roadside Assist.
All standard features plus Border Alert, Power Down Alert, Reports and Geoloc Advanced Alert
All standard features plus Trips, Border Alert, Power Down Alert, Reports, Geoloc Advanced Alert, Tax Logbook and Panic Alert With Remote.
All standard features plus Trips, Border Alert, Power Down Alert, Reports and Geoloc Advanced Alert.
Road hazards can arise unexpectedly, putting both you and your vehicle at risk. Matrix Assist is exclusively available to Matrix clients, providing additional value-added protection to motorists.
The ultimate solution for safe and convenient travel! Exclusively available to all Beame and Matrix clients, Home Drive ensures you reach your destination worry-free.
24/7 on-demand personal security and medical assist service that dispatches the nearest response team to your location. If at any time you feel unsafe or threatened or need an ambulance, simply press and hold the ‘HELP’ button in the app to activate a panic alert.
A private firefighting service that gives our clients rapid fire response at an affordable price. For just R39 pm, Matrix and Beame clients can call for assistance during a fire emergency, protecting their homes, vehicles, and belongings when every second counts.
