MyPanic is a smartphone-based personal safety app that connects you directly to a national emergency response network — giving you access to help anytime, anywhere in South Africa.
If at any time you feel unsafe or threatened or need an ambulance, simply press and hold the ‘HELP’ button in the app to activate a panic alert.
No installation. No hardware. No vehicle required. Just real protection, in your pocket.
MyPanic combines real-time emergency response, intelligent monitoring, and proactive safety features to protect you before, during, and after a potential incident.
Whether you’re at home, on the road, out exercising, or meeting someone new, MyPanic ensures you’re never without access to immediate assistance.
With a single tap, you can trigger a panic alert that is instantly routed to a 24/7 professional control room.
This is not just a safety app — it’s a managed emergency response service powered by people, not just technology.
MyPanic goes beyond traditional panic apps by offering proactive safety tools designed for real-life situations.
With Ride, you can log your journey and expected travel time. MyPanic monitors your trip in the background and steps in if something isn’t right.
You don’t need to react — MyPanic reacts for you.
Meeting someone new — whether socially or professionally — should never compromise your safety.
With Meet, you can log your meeting details and expected duration, ensuring someone is always aware of your plans.
It’s a simple way to add a powerful layer of protection to everyday interactions.
There are many safety apps available — but very few offer true emergency response backed by infrastructure and human support.
MyPanic combines the best of both:
Always Connected to Help
MyPanic by Matrix is a mobile panic button app for South Africans, that gives you instant access to emergency services. With one tap, you can request armed response or medical assistance anywhere in the country. It’s designed to keep you and your family safe both at home, at the office and on the road.
When you press the panic button on the MyPanic app, your GPS location is immediately sent to the 24/7 response centre. The nearest armed response unit or medical response team is then dispatched to your exact location. This ensures fast and reliable emergency help in South Africa, without delays or confusion.
No, MyPanic works independently of any tracking device. Anyone with a smartphone can download the MyPanic safety app and subscribe to the service.
Yes. MyPanic is backed by one of the largest emergency response networks in South Africa, covering urban cities, rural communities, farming areas, and small towns.
MyPanic is an affordable subscription-based safety app. A single subscriber pays R49 per month, a double subscription is R69 pm and for a family of 5 you pay R99 per month. For a small monthly fee, you get peace of mind knowing emergency help is one tap away for you and your loved ones.
Yes, you can extend the service to your loved ones, making it the perfect panic button app for families in South Africa. This is especially useful for children, elderly parents, or anyone living alone. You do not have to stay at the same address as others on your subscription plan.
If you activate MyPanic by mistake, you can cancel the alert. If help has already been dispatched, the control centre will contact you to confirm your safety.
Yes, MyPanic provides 24/7 emergency response in South Africa – 365 days a year. Whether it’s day or night, at home, on the road, at the office or on holiday, help is always available.
Simply visit matrix.co.za/mypanic to subscribe, download the app on your smartphone, and activate your mobile panic button service immediately.
MyPanic is built for real people living real lives.
If you have a phone, you have access to protection.
