Frederik was early, quick to finish the job and he is a very friendly young man.
24/7 Armed Response
Get 24/7 on-demand personal security service or medical assistance that dispatches the nearest armed response team to your location. If at any time you feel unsafe or threatened, simply press and hold the ‘HELP’ button in the app to activate a panic alert.
Get Peace Of Mind For Yourself, Your Family Or Your Employees
Why Should You Choose MyPanic
- Fast, efficient armed response you can trust
- Available anywhere in South Africa
- Security for your drivers, vehicles and employees
- Reliable additional security for businesses and private individuals
- Easy to use
- Feel safe and protected no matter where you are, anytime of the day or night
Download the MyPanic App from the Apple iStore, Google Play Store or the Huawei App Gallery.
What People Think About Us
Helping keep South African drivers safe all over South Africa.
Sifiso was very professional and on time. Give him a BMW when he goes to clients.
The technician gave me additional tips about the panic button.
The technician was friendly and told me about the app and the services Matrix offers.
Super fast and friendly service.
Simon was good and efficient, highly recommended.
Technician had a quick response, arrived on time, was friendly, and understood the urgency of the situation.
Much appreciated.
Amazing service, Simon was really kind and has people skills.
He explained everything thoroughly.
Great customer service from Simon.
Brilliant service. Fast and efficient. Very friendly.
Frederik is a good communicator.
I would like to compliment this tracking company for its best services.
They responded quickly.
Thank you for your assistance, keep up the good work.
Exceptional service!
Very pleased!
Great service and prompt response and service.
Absolute excellent and super fast service! I purchased a new car and was concerned about having a tracker fitted before going on holiday. They installed within less then 24hours of signing their agreement.
Great arrangements for upgrading my device and cancelling the old device. All was done in less than 40 minutes. Great service!
What an excellent experience
I feel so much safer now! Thank you Matrix Team
My dealings with Dalsy, Monicca and the Installer, Bheki was an absolute pleasure. They all provided quick and professional service. Their communication and follow up service was also excellent. I would recommend Matrix for prospective new customers !!
I would like to rate Nontobeko Khumalo for the excellent customer service she tendered to me.
Her time and etiquette and also patient while assisting me was top of the world.She is a star.
Friendly and professional services and the installation was done at my work.
I have received my panic button remote, thank you for the exceptional service!
In case of an Emergency
In case of an emergency, simply hold the button and we will dispatch Emergency Medical or Armed Responders to your exact location.
- Keep your drivers and other employees safe in any emergency situation
- Panic button via the app request assistance at the push of a button on a mobile device
- Fast, armed response to an emergency anywhere in South Africa, not limited to home or office
- Affordable added security with a national network of trained, armed responders
How Does MyPanic Work?
- To activate a panic press and hold the ‘Help me!’ button in the app
- Hold the panic button until it changes to ‘Alerting Nearby Agent’
- The control room will phone you within minutes
- Confirm what your emergency is
- The closest armed response vehicle will be dispatched to your location
- The responder will intervene in the incident to assist you



